SRAM eTap represents yet another game changing advancement from the Chicago-based component giant. The eTap/eTap AXS system is powered by derailleur batteries- these compact, 24 gram Lithium-Ion Polymer rechargeable units. The eTap shifters are also battery powered, but use simple CR2032 coin-style versions. A single battery type is used for the two derailleurs, with a simple engagement system that holds them in place over the roughest road surfaces.

The general life span of the rechargeable eTap battery is approximately 1000km (621.4 miles), so battery management is fairly straightforward, and a good tip is that the rear derailleur is shifted more frequently, so swapping it with the front if you are running low can save the day. You will need the specific eTap Battery Charger, as well as the other necessary component items. The batteries are warrantied by SRAM for two years against material defects. Indicator lights on the respective derailleurs flash after each shift and SRAM provides the approximate battery values listed below.

Early feedback from riders indicate that SRAM’s number are conservative, but with the low cost of the batteries, most eTap users have 2-4 extra and ready to go just in case, especially when traveling for race events. It is advised you always remove the batteries during bike transport, and whenever battery is not installed or on the charger the red safety cover should be used to protect the battery contacts.

Delivery charges:

*Heavy/Large Items include: All Bicycles, Indoor Trainers, Bike racks and stands.

For International Deliveries, a quote will be arranged. Please get in touch with us to discuss further.

All orders will be delivered within 48-72 hours. You will be notified once the parcel has been packed and shipped.

For orders placed on Public holidays or during the Christmas season, delivery times may vary.

Requests for returns must be logged within 30 days of the purchase date.

Item/s must be in a re-sellable condition.

Please request a return by contacting us with your order number, the details of the item/s in question, and an explanation of why you would like to return the item/s. We will get in touch and confirm the details.

Return requests will be approved at the discretion of The Bicycle Service Company (BSC).

Shipping and handling charges are not refundable.

Except in the case of a defect, we will not accept returns of item/s that have been used after 30 days. See Warranty info.

Please ensure that the item/s are in the packaging you received them in and include the original order invoice. A separate box must be used to ship shoes/trainers back with the original box inside.

BSC supplies a selection of premium products, each with particular warranties and guarantees. Please remember to register your product and take note of the warranties offered.